FAQ
Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made less than 24 hours in advance may result in a fee.
Yes! We welcome walk-ins, but we highly recommend booking an appointment to ensure availability, especially during peak hours.
Sure! You can call us during business hours to book an appointment. We recommend using our online booking system for your convenience.
If you are running late, please call us as soon as possible. We offer a grace period of 10-15 minutes, but after that we may need to adjust or reschedule your appointment to serve other scheduled clients.
We strive for 100% customer satisfaction. If you are unhappy with your service, please let us know within 48 hours. We will do our best to make it right with adjustments or corrections. Unfortunately, we do not offer refunds for completed services.
Use a shampoo or conditioner designed specifically for color-treated hair. Wash your hair with lukewarm water to prevent fading in the first 3 days.
Use a shampoo or conditioner designed specifically for color-treated hair. Deep condition weekly to keep hair hydrated. Avoid chlorine and excessive sun exposure.
Avoid washing your hair for at least 48 hours after the perm. Use a shampoo or conditioner designed specifically for permed hair. Avoid excessive heat styling and use a wide-tooth comb.
Use a shampoo or conditioner designed specifically for permed hair. Avoid excessive heat styling and use a wide-tooth comb.
Do not wash your hair for at least 48 hours after the treatment and avoid tying your hair.
Wash hair with lukewarm water and avoid excessive heat styling.